Yettel Bulgaria

3.6
63.8K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Manage your plans and services easily with the Yettel app:

BILLS AND PAYMENTS
• Pay bills online, wherever and whenever comfortable. You can save your bank card for next or automatic payment. You can also issue partial payment.
• Check your current invoice details and view your invoice history for up to six months from menu Invoices.
• Download report of your usage.
• Top-up prepaid numbers via voucher, with a bank card or from your account.
• Based on the authorization level, you can access information for the postpaid numbers under your name

SERVICES
• Access information about your monthly subscription plan, unique customer number, invoice date and contract terms.
• Track the remaining minutes, MBs and SMS. Choose which features to be pinned on home screen focus.
• Activate and deactivate additional MB packages and minutes. Choose which digital services from the Yettel catalogue to use.
• With Yettel app you receive information about all smartphone devices and services you use.
• Renew your contract with just a few clicks.
• Based on the authorization level, you can manage services for the postpaid numbers under your name.

ROAMING PACKAGES
• Activate and deactivate your roaming service
• Activate and deactivate manage roaming MB packages for countries in- and outside Europe for yourself and for the postpaid numbers under your name. This is based on your authorization level

OTHER SERVICES
• Activate and manage digital content services.
• Activate and manage the Smart Tourist travel insurance.
• Activate and manage Online Protect.

INFORMATION
• Find the nearest Yettel store.
• Receive messages in your inbox.
• Stay up-to-date with the current promotional deals from Yettel.bg

Yettel application is accessible to all Yettel Bulgaria EAD clients on postpaid, prepaid or business rate plans. Its performance requires an operating system higher than Android 5.0 and supports English and Bulgarian languages. You can se the app over a mobile network or Wi-Fi connectivity.

Yettel Bulgaria offers you to download its developed mobile application for customer self-service for no additional payment and free of charge.

MyTelenor is now Yettel app. Everything is better, faster and easier. See for yourself.
Updated on
Apr 25, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 2 others
This app may collect these data types
Personal info, Financial info, and App activity
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.6
62.9K reviews
Tanya Pu
December 5, 2023
It's the worst app ever. You can not pay your bill trough it. They charge me each month some small amount for numbers that I haven't deal. Nobody in the office can give me an answer about it. They even don't know to whom I can address my complains. Very disappointing! All Yettel services are bad in general. I am gonna switch to another provider. I would give 0 stars if I could.
6 people found this review helpful
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Yettel Bulgaria
December 5, 2023
Здравейте. Съжаляваме за затруднението, което имате с Yettel. За да можем да направим проверка, изпратeте ни Вашия телефонен номер и детайлно описание на несъответствието до yettel_support@yettel.bg . Mоже да използвайте възможността за плащане през уеб портала https://my.yettel.bg .Благодарим. -- Екипът на Yettel
Yoan Dyankov (JohnyD)
June 4, 2021
Can't pay with the app. After clicking the "pay" button, an error occurs and it sends the payment to "history", where it sits trying to finish the loading process for an hour or two. I'm trying for two days, my outgoing calls have been blocked, so I'll just have to go to the Telenor office again. For the last year, I've payed three times through the app, because it has become almost impossible.
66 people found this review helpful
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Yettel Bulgaria
June 14, 2021
Hello. We are sorry for the experienced difficulties with MyTelenor app. In order to check the case closely, we would require few details. Please send your mobile number, screenshot or video of the error and the version of the application installed on your device to MyTelenor_support@telenor.bg .Thank you! -- The MyTelenor team
Lilyana Nikolova
March 31, 2022
Extremely not reliable! Every time I try to use this app it's a gamble whether it will work. I usually can't log in due to "Service currently not available", "Oops, your session has expired" then I try to log in again and I get the same result. Not to mention It's extremely annoying to manually add your details every time you try to login. I'll rate two stars simply because sometimes I manage to pay my bill in it...instead of going to the office where the staff always try to sell me something😑
33 people found this review helpful
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Yettel Bulgaria
April 28, 2022
Hello. Were sorry for the caused inconvenience. In order to check the case closely, we would require few important details. Please send your mobile number and screenshot or video of the error. Meanwhile we suggest making sure you have the latest version installed. Message us directly to yettel_support@yettel.bg .Thank you. -- The Yettel team

What's new

If you think we've been resting, we have not. We've made a few tweaks to get everything running smoothly for you.